Northern Michigan University Director of Institutional Accreditation and Assessment Dan Cullen received an Excellence in Service Award. When former President Kerri Schuiling contacted the Institutional Effectiveness Office to guide the development of an interim strategic plan, Cullen was called to see the plan to a successful conclusion.

An Excellence in Service Award was presented to WNMU-FM News Director Nicole Walton. She has had multiple news stories in print and audio formats shared and aired through the Michigan Public Radio Network. The network includes 10 stations serving over 900,000 people throughout the state. Because her work is featured statewide, it has been an important resource and promotional tool for NMU.

Theresa "T" Hamari, manager of employment operations and training for NMU Dining Servies, received an Excellence in Service Award. She is described as a knowledgeable individual students can turn to for employment-related questions. She also expands or improves programs while creating strong connections and communities.

Jeff Roo, customer service representative in Northern Michigan University's Printing Services, is an Excellence in Service Award recipient. He works to meet the immediate needs of NMU's faculty and the departments that rely on Printing Services. His high level of detailed proofing and printing work ensures customer receives exactly what they ordered.

Northern Michigan University's School of Clinical Sciences executive secretary Sherida Riipi received an Excellence in Services Award. She is credited for being organized and volunteering to assist with initiatives while maintaining a cheery attitude in the department. She works closely with three programs, the speech clinic and with students attending practicums.